Thanks for your feedback, it helps us improve the site. Any warranty support needed would be completed by the third party that sold the product. Search Windows for your printer model name, and then click the name of your printer in the list of results. This action will change the printer from offline to online. As an alternative method to downloading the software, you can use the installation CD.

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What if I do not know my wireless network name or password? We were unable to find any drivers for your product. The Virtual Agent is currently unavailable. Technical data is gathered for the products supported by photosmarh tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Gather the following items:.

Choose a different product series. Check the router band setting: Use the control panel menu to type an IP address that is valid for use on your local area network. Make sure the 2. Turn on the printer. This could take up to 3 minutes, depending on your computer and connection speed. Many HP printers have a Wireless Setup Wizard on the printer control panel network photosmartt wireless settings menus.


We were unable to retrieve the list of drivers for your product. Search Windows for your printer model name, and then click the name of bp printer in the list of results. Remove any metal objects between the printer, the computer, and the access point router.

Under the Driver heading, click Download for the full software package, or click Basic Drivers for other driver options.

Thank you for your patience. The list of recommended drivers for your product has not changed since the last time you visited this page.

HP Photosmart C Printers – Wireless Printer Setup (Windows) | HP® Customer Support

This product cannot be identified by Serial Number alone. HP encountered an error while trying to scan your product. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. The installer software cannot set up the printer if it is not available on the network, or if there is a problem with your local network. The serial number provided does not match the previously selected product.

Warranty removed from product: HP has scanned your product but currently has no suggestions for driver updates. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.


Asia Pacific and Oceania. My HP Photosmart C printer sometimes says it is offline.

HP Photosmart C4700 Printers – Wireless Printer Setup (Windows)

I don’t see my operating system. Download and install the driver To set up the printer on a wireless network, install the print driver, and then temporarily connect the USB cable from the printer to the computer. Many HP photosmadt use this method to connect, depending on your computer and network environment.

How does HP install software and gather data?

HP Photosmart C4700 says offline

Modify your browser’s settings to allow Javascript to execute. Please make a different selection, or visit the product photoemart. Wireless signals are weaker at greater distances between the printer and the router. On the printer, make sure the blue light next to the Wireless icon is on and steady.

Please try again shortly.