We were unable to find any drivers for your product. Select your operating system and version ,. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick roller. But there does not appear to be any version of HP Scan software available for Adjust the paper settings in the print driver The product might not pick up paper if the paper size and type in the paper tray do not match the size and type settings in the print driver. Warranty removed from product: Click OK , and then click OK again to print the document.

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Do not touch the copper colored electrical contacts or the ink nozzles on the cartridge. Im step determines if the product hardware functions correctly. This feature of the product helps to avoid wasting ink and paper if the paper is not what you expected. Photos for Mac Speciality level out of ten: If the issue persistscontinue with the next solution. If the issue is resolved, there is no need to continue troubleshooting.

Clean the pick roller. For example, if you have Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.


From the Paper type drop-down list, select the paper type that matches the paper in the product. Load the alignment page.

The alignment page prints. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product. Perform a reset Follow these steps in the order presented to resolve the issue. Check the rollers on the rear access door.

HP PSC 1315, 1315v, 1315xi, 1315s All-in-One Printers – Replacing the Print Cartridges

When I attempt to scan through image capture or preview, it tells me that there is no scanner detected, or simply disallows the ability to click the “import from scanner” button, depending on which I program I use. Please enter a Product Number to complete the request. Posted on Jan 15, Asia Pacific wll Oceania. We are unable to determine your warranty status for the product and serial number provided. The Virtual Agent is currently unavailable.

HP Customer Support – Software and Driver Downloads

Click File, and then oone Print. The Virtual Agent is currently unavailable. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report.


Do not push the guide in so tightly that it binds against the paper.

HP PSC All-in-One Printer – Driver Downloads | HP® Customer Support

Choose ‘Refresh’ to update the list. This could take up to 3 minutes, depending on your computer and connection speed. Any warranty support needed would be completed by the third party that sold the product. The self-test report prints.

My HP xi All in One is recognized as … – Apple Community

Press the tab on the left side of the rear access door, and then pull the door outward to remove it. The Print window opens.

A clean, lint-free cloth, or any cloth that will not come apart or leave fibers. Javascript is disabled in this browser.

Reload paper that has been in the photo tray for a time. Thus, the warranty has been removed from this product. Reload the paper Pull out the tray extender, and then flip open the paper catch.