Sep 15, 7: DiskAid saved the day This goes on my troubleshooting flash drive. Feb 12, 8: Andy Iv Andy Iv.

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If the Idevice is properly known to Windows and iTunes can’t see it, then any number of other things could be wrong.

MTP USB Driver Device – Apple Community

RobNitschke Replied on May 7, The correct driver was in C: If your iPad or iPhone doesn’t show up as Yes under ‘Connected’ then your iDevice is not properly connected to your computer. If this describes you, then this Wiki is for you! User profile for user: I’ve given up and just downloaded a third party tool called DiskAid which lets me copy my photos from the iPhone which is what I wanted to do all along. And that is how my problem was fixed.


Testing shows that the Apple Mobile Device service must be running. Then double click it to install the setup file. I did as pschaeffer suggested and downloaded USBDeview.

Sep 15, 7: The iDevice may or may not show up in the Windows Explorer. Reconnect your mobile phone to your computer by using the USB cable. Thanks a lot for your help. Indeed, Windows will reinstall this driver if you uninstall it.

Download Media Transfer Protocol Porting Kit from Official Microsoft Download Center

AshfaqueAhamed Replied on March 19, This fixed the driver issue in tmp case. Feb 12, 8: The inf file you selected does not support this method of installation. Install it to your computer.

Reply Helpful Thread reply – ueb options Link to this Post. I have a new Lumia Step 4 explains how to do this.

How to Fix a MTP USB Device Driver Problem (Music-related)

I am at my wits end on this. Tell us about your experience with our site. I found the answer through searching other sites, Reboot the computer. It will take a very few seconds.


Download Media Transfer Protocol Porting Kit from Official Microsoft Download Center

This is essential and a common source of problems. Did the same thing on 2 computers, both Win 7.

It finally worked but you have to do it every time you plug in and it takes forever. Jan 10, View answer in context.

Jul 7, 9: Posted on Oct 11, 1: DiskAid saved the day