The Dell printer from my old Windows 7 computer worked just fine for about 2 weeks. Can anyone help me get my printer back? RajithR Replied on October 16, In reply to RajithR’s post on October 16, Sorry this didn’t help. This thread is locked. This site in other languages x.

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RajithR Replied on October 16, I have the same question This thread is locked. If the issue persists, please reply, we will be happy to help you. You can follow the question or vote as helpful, but you cannot reply to this thread.

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Sorry this didn’t help. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. How satisfied are you with this reply?

How satisfied are you with this response? It printed the first page of a document and won’t print the second page of the document.


As you are receive ‘not compatible’ error when c310 to install printer driver, I would suggest you to download and install the driver in compatibility mode.

I tried all those things. In reply to RajithR’s post on October 16, In reply to mzshel’s post on October 16, I was told to install new drivers, but when I try that it says the drivers are not compatible with my OS.

Feel free to post your query if you face any issues with Windows in printerr future. I’ve unplugged the printer completely, rebooted the computer, uninstalled the printer and re-installed it. None of them worked. Did this solve your problem?

Priner that you were able to fix the issue.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary dell support services. This site in other languages x. Thank you for responding. Can anyone help me get my printer back? That print job will NOT leave the queue.


I finally uninstalled the printer, totally disconnected it from all power sources as well as disconnecting it from del computer, deleted the file it was trying to print and completely uninstalled the new driver Microsoft updated my printer to.

I am able to copy documents and scan documents, but just cannot print anything.

I got a new Dell computer that has Windows 8. Nothing else will print until that job finishes.

Dell V310-V510 printer suddenly stopped printing

Let us know if it helps. Now it suddenly doesn’t want to print. RajithR Replied on October 17, Tell us about your experience with our site.

Once all that was done, I dll my printer back in and it works again. Thanks for marking this as the answer.