Did this solve your problem? I have attempted everything including contacting Dell and installing their recommended driver. I have the Windows 10 audio driver installed right now. Thanks for marking this as the answer. Tell us about your experience with our site. Did you format the HDD prior to installing Win8?

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Dell Inspiron 1420 no audio after upgrading to Windows 10

Run a manual check for updates and see if KB will successfully install now. Chances are an unneeded – even incompatible – driver update possibly one included by default in Win10 RTM is the source of your problem.

Please let us know the results and if you need further assistance. Its likely incompatible with Windows Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

I have a feeling it is the audio chip driver on the laptop. My recommendation would be to downgrade to Windows 7 to maintain compatibility. Several years ago originally Laptop had Windows Vista on it. The company Sigmatel is no longer in business and no drivers are winxows updated to Windows You can follow the question or vote as helpful, but you cannot reply to this thread.


I have the Windows 10 audio driver installed right now. If the onboard audio will not work you can disable inspiiron and use a USB add-on sound card which is not expensive. Was the computer sold to you as a brand-new, never-been-used-by-anyone-else computer or as a used refurbished computer?

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BradAg Created on November 25, Sold as brand new 2. Andre Da Costa Replied on November 25, Audiio Replied on November 26, There has to be a better solution that just simply downgrading the pc back to windows 7. This thread is locked. How satisfied are you with this reply? Please answer ALL of the following [admittedly tedious] diagnostic questions by number, preferably without quoting my post: I have tried everything that was suggested by the virtual agent with no help at all.

Dell Inspiron no audio after upgrading to Windows 10 – Microsoft Community

Sorry this didn’t help. As you may know by now, Windows Update automatically installs e. Did you format the HDD prior to installing Win8?

How satisfied are you with this response? Thanks for marking this as the answer.


It can play videos and register on the meter in the sound playback devices, but no sound is coming out of my PC. That being said, you MAY be able to find a compatible driver download via Dell’s Download pages – but I think you may be SOL if you don’t know the original Vista computer’s 6 or 7 digit “tag” number. Wkndows long has KB been failing to install according to windowws Update History?

Vista[[reinstalled] upgraded to Win8 and then Win Where or from whom did you purchase the computer? Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8. Your OS version history’s left me scratching my head here.

Were you running Win8 or Win8. In reply to BradAg’s post on November 26, What, if any, third-party anti-virus application i.